Privacy Policy

1. Information We Collect

We may collect information about you in various ways:

• Personal Data: Personally identifiable information, such as your name (optional), email address, that you voluntarily give to us when you register with the Service.
• Derivative Data: Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.
• User Content: Information you provide when using the Service, including mood logs (type and optional notes), journal entries (title and content), and messages exchanged with the AI assistant.
• Usage Data: Information about how you use the Service, such as features utilized, frequency of use, and interactions with UI elements. This data is often aggregated or anonymized.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Provide the core functionalities of the Service (mood tracking, journaling, AI chat, exercises, progress).
• Generate personalized insights and summaries based on your User Content (moods, journal entries, messages).
• Improve the accuracy and helpfulness of the AI assistant through analysis of interaction data (we strive to use anonymized or aggregated data for training where possible).
• Monitor and analyze usage and trends to improve the Service.
• Respond to your comments and questions and provide customer support.
• Send you technical notices, updates, security alerts, and support messages.
• [Add other uses, e.g., send newsletters if you have opt-in]

AI Training Data: We may use anonymized and aggregated User Content (such as mood types, journal themes identified by AI, common phrases in chat) to improve our AI models and the overall Service. We take steps to ensure that this data does not personally identify you. We will **not** use the raw text of your specific journal entries or specific chat messages for training general AI models shared outside of Mindfull without your explicit, separate consent..

3. Disclosure of Your Information

We do not share your personal information or User Content with third parties except in the following situations or as otherwise described in this Privacy Policy:

• With Your Consent: We may share your information with your consent or at your direction.
• Service Providers: We may share information with third-party vendors and service providers who perform services for us or on our behalf (e.g., hosting, database management, AI processing, email delivery). These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Google Cloud/AI, Prisma Accelerate, Brevo.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Protection of Rights: We may disclose information where we believe it necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
• Business Transfers: If Mindfull is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information and User Content. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will retain your personal information and User Content for as long as your account is active or as needed to provide you the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You can delete your account and associated data by contacting support.

6. Your Data Protection Rights

Depending on your location (e.g., GDPR, CCPA), you may have certain rights regarding your personal information, including the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the contact details provided below.

7. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mindfull App
Mindfull city lane
Email: privacy@mindfull.app